Find out transparently how your personal information is collected, where it is stored, and how securely it is used — all in this Privacy Policy.
Jililive app takes your privacy seriously. We only collect the information we need, store it securely, and never sell it to third parties. Read this Privacy Policy in full to understand how your data is used and what rights you have.
This Privacy Policy applies to the jililive app platform and all services connected to it. When you register, log in, play games, or interact with us in any way on jililive app, certain information is shared with us. This document explains the full journey of that information.
Jililive app believes that transparency is the foundation of user trust. That's why this Privacy Policy is written in clear, straightforward language — so every user in Bangladesh can easily understand it.
By using this platform, you are considered to have accepted the terms of this Privacy Policy. If you disagree with any part of this policy, please stop using the platform and contact us.
Jililive app only collects information that is strictly necessary to provide our services and meet legal obligations. Below is a breakdown of the types of data we collect:
| Type of Information | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email address, mobile number | Account Security & Notifications |
| Financial Information | BKash/Nagad number, transaction history | Deposit & Withdrawal Processing |
| Device & Network Information | IP address, browser type, device model | Security Monitoring & Fraud Prevention |
| Gaming Activity Information | Game history, bet amounts, wins and losses | Responsible Gaming Monitoring & Service Improvement |
| Cookies & Session Data | Login session, preference settings | Improving user experience |
We never store your full payment card number or bank password. All financial transactions are processed through secure third-party payment gateways.
Jililive app collects information through several methods. It's important that you understand each one:
Jililive app uses your information only for specific, legitimate purposes. The main reasons we process your data are:
We never sell your data to third parties for marketing or advertising purposes. No promotional messages are sent without your consent.
Jililive app's website and app use cookies and similar tracking technologies to keep your browsing experience smooth. The cookies we use include:
You can manage cookies through your browser settings. However, disabling essential cookies may affect the proper functioning of some platform features.
Jililive app applies industry-leading technology to keep your data secure. Our security measures include:
As a jililive app user, you have several important rights regarding your own data:
Jililive app users have the following rights over their own data
You may request to know what information we hold about you. We are required to provide that information within 30 days.
If any information in your profile is incorrect, you can request a correction. Our support team will verify and update it accordingly.
After closing your account, you may request deletion of any data retained beyond legal requirements.
You may object to the use of your information in certain circumstances, particularly in the case of direct marketing.
You may request an export of your data in a machine-readable format for use elsewhere.
You may withdraw your consent to promotional communications or optional data use at any time.
Jililive app does not retain your data longer than necessary. However, certain legal obligations require us to keep specific information for defined periods:
Once the designated retention period ends, your data is securely deleted or permanently anonymized so that you can no longer be identified in any way.
Jililive app is strictly prohibited for anyone under 18. We do not collect or store data from minors. Age verification is required at registration and confirmed through the KYC process.
If we discover that a minor's data has been collected inadvertently, it will be deleted immediately and the associated account will be permanently closed. If a parent or guardian suspects their child is using this platform, please contact us right away.
For any privacy-related questions, requests, or complaints, please reach out to our dedicated Data Protection Team. We typically respond within 3 business days.
We treat every complaint seriously and work to resolve it transparently. Protecting your data is our responsibility — a commitment we stand by without exception.
Our data protection features that keep you safe
Every data transfer is secured with 256-bit SSL/TLS encryption. Your information never travels over unsecured networks.
Enable two-factor authentication (2FA) on your account for an extra layer of security, making unauthorized access nearly impossible.
Your personal information is never sold to advertisers or third parties — this is a commitment we will never compromise on.
Our data centers are secured at both the physical and digital level, with 24/7 active security monitoring.
Independent third-party experts regularly audit our systems to verify there are no vulnerabilities.
Adhering to international data protection regulations and local laws is a core principle of jililive app.
Most Frequently Asked Privacy Questions from Users
Your privacy is our top priority. Register on a secure platform and enjoy the best gaming experience.